Australian Consumer Survey Report

Each year, Stellar conducts an online survey of Australian consumers to understand expectations and experiences when engaging with suppliers.

This report is designed to understand:

  • How consumers interact with service providers.
  • What channels they interact with and what their preferences are.
  • How satisfied consumers are with their interactions.
  • How consumers would like to engage with their service providers.
The results outlined in this paper reflect the views and preferences of those consumers. 

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About The Author

Stefanie Cutrera
Stefanie oversees the internal communications strategy and execution within our business, managing all communication platforms and setting the gold standard in getting information disseminated to the right people.

When she’s not devising clever new ways of opening up communication lines at Stellar, Stefanie loves to travel.

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